Tag Archives: David Jones

Why Are Australian Retailers turning to the UK for Leaders?

I know what you’re thinking. Surely we have enough great retail leaders on our home turf, right? Well, not according to the facts and figures. The people behind the large supermarkets and major retail stores in Australia seem to prefer the idea of been led by the British. In fact, more and more UK retail executives are being called upon for their services.

Businessman holding in hand a global connection,communications concept

Now, I don’t know about you, but it bugs me a little bit. More than a little actually! That said, we wouldn’t have to look further afield for worthy talent if we had it on our own doorstep. Even Woolworths is believed to be getting in on the poaching action. So, why is this happening?

The reason is that some of the leading UK trained executives have the ability to take an average, or even good, retail store and turn it into a bloody great one. That isn’t to say that Australian leaders can’t do the same, but let’s take a look at why international retail talent is so desirable.

New blood = significant change

According to some of the big retail players, they experience less positive changes when hiring Aussies. However, management and leaders from abroad know how to make the right changes to stay competitive. It’s like a breath of fresh air for retailers that have struggled with strategic foresight and innovation. Many believe that foreign talent also have the edge because they have new unencumbered views.

So – what does that say about us? We’re afraid of change. I don’t understand why, though. Consistency and less change are not going to make you stay ahead of the game. In fact, it will do your organisation more harm than good. I’ve lost count of the times I’ve seen businesses stay in the shade while others are moving forward in the right direction.

The longer you avoid change, the more expensive change will become. That means you’ll spend more investing in things your competitors have already done. If you ask me, there’s no point in investing in change at all when you’re already too far behind everyone else. You should constantly be investing in change as your business grows.

Think back to 2008 when UK retail executive, Ian McLeod took up the reigns at Coles. His no-nonsense, low-cost strategy was a winner from the get-go. In 2015, David Jones headhunted John Dixon for the CEO role. John Dixon played a huge part in turning around the Marks & Spencer food business, which is an area David Jones were desperate to get into at the time. These are only two out of a countless number of UK leaders who have made their way to Australia.

Take a leaf out of some of the British-trained executive’s books and start delivering global standards and experience. If you don’t, an overseas leader might end up being your replacement.


Simplify Chaos

In the world of rapidly changing retail/wholesale landscape, critical projects can make or break a retail business. After working 25+ years internationally in the retail industry, I understand the pain that a botched project can cause. It can disrupt and restrain a business that is otherwise sound, as well as mask further issues within the business.

I have made a career of fixing issues within retail/wholesale businesses and have practical methods to ensure that projects get resolved, one way or another, allowing you to get back to focusing on your core business.  I typically work with retailers that have 20 to 300 stores and I possess the unique ability to cut through the turmoil of a project that has fallen off the rails and get it resolved quickly. I SIMPLIFY CHAOS. Whether it is a bungled software upgrade, a difficult transition to a new warehouse / office, a merchandise planning plan that has not achieved the desired result or an under-performing division that needs to be “dealt with”. After a proper assessment, I will sort it out by getting it back on track, starting over or putting it out of its misery.